On-Site Support Engineer

Employer Information

Telefónica Tech

E: hr@telefonicatech.uk


W: https://telefonicatech.uk/

Telefónica Tech UK&I is an IT Solutions firm with several offices and Data Centres across the United Kingdom, and we are currently looking for an IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients, based in Darlington. In the delivery of day-to-day support, where an incident cannot be diagnosed or resolved remotely, the on-site engineers will attend in-person to perform triage, diagnose, and resolve the incident or where support from a supplier is required, raise a ticket with the appropriate supplier as per the procedure for that supplier. On-site engineers will also escalate incidents to the offsite team where required and will assist with on-site diagnostic and resolution activity under the guidance of the offsite team as required.

  • Permanent
  • On-Site
  • Closing date: Wednesday 30 Nov 2022
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