Lounge Host

Employer Information

Mount Charles

E: hr@mountcharles.com

T: 028 9032 0070

W: http://www.mountcharles.com/

If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!
We are currently recruiting for a Lounge Host to join our team based at Belfast International Airport – Northern Quarter. This is a great opportunity to join a world leading facilities management company. 

Working Pattern: 

  • 24 Hours per Week
  • 4 out of 7 Days per Week 
  • Various Shift Patterns – Option to be Flexible 


  • 28 days’ paid holidays (pro rata)
  • Voluntary Private Healthcare Scheme – Paid through Salary 
  • Employee Assistance Program to support your health & wellbeing 
  • Company Pension Scheme
  • Benefit Communication Portal with a range of additional free benefits & discounts for goods/services
  • Financial Education/Financial wellbeing advisory service
  • Training & Development
  • Uniform Provided
  • Onsite Parking
  • Staff Meals on duty
  • Company Events

The Role: 

  • Maintaining counters and serving customers.
  • Ensuring that areas of work and tables are kept to a high standard of cleanliness throughout the day.
  • Maintaining stocks and supplies, completing production, wastage, temperature and cleaning records, reporting discrepancies to your line manager.
  • Complying with all company and legal procedures relating to food safety, hygiene, health and safety and personal requirements.
  • Checking in guests to the lounge and operating helpdesk and booking system

The Person: 

  • Excellent customer service skills.
  • Previous experience working in a hospitality role.
  • The ability to prioritise and have an eye for detail.
  • Good communication skills – written and verbal.
  • The ability to demonstrate great team work skills.
  • The ability to follow instruction.
  • Flexible with a positive, can-do attitude.
  • Must be aged 18 or over.
  • Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

​​​​​​The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.


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