Health and Wellbeing Case Officer

Employer Information

Victims & Survivors Service


T: 028 90 279 100


Health and Wellbeing Case Officer
REF: HWBCO/05/24
Grade Staff Officer, Permanent

Salary will be in the range £34,524 – £35,712 per annum. Starting salary will be the minimum of the scale and pay progression will be as per current NICS pay policy

Closing date for applications:
17:00 on Monday 17th June 2024

Purpose of the Job:
The post holder will function as the key liaison between the Health and Wellbeing  Case Managers employed by VSS and a network of Health and Wellbeing  Caseworkers employed within the community and voluntary sector. The post holder will establish robust processes and procedures for supporting victims and survivors accessing services.

The key elements that constitute the role of the Health & Wellbeing Casework Officer for
the Victims and Survivors Service are as follows:

-Coordination and delivery of health and wellbeing services
-Business improvement and quality management
-Senior management team and board support
-Administration/ general
-Personal development, performance and professionalism

By the closing date for applications, candidates must demonstrate that they fulfil each of
the following essential criteria:

1.       5 GCSEs grade A-C or equivalent (which must include English and Maths).
2.       Candidates must demonstrate that they have a minimum of 2 years’ practical experience in each of the following:
• Working within a community, voluntary or statutory environment with clients with trauma, mental health and/or physical health issues.
• Working effectively in a line management role, coordinating the activities of a team.
3.       Experience in drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues.
4.       Experience in developing and delivering reporting templates, management reports and progress updates.
5.       Experience in liaising effectively and successfully building relationships with vulnerable clients and a broad range of service providers.

  • Permanent
  • Belfast
  • Closing date: Monday 17 Jun 2024
  • Salary: £34524
Apply for job