Facilities Co-ordinator, 2x, Part Time, Flexible Working

Job Title:                         PT Facilities Co-Ordinator

Reports to:                        Deputy Estates & Facilities Manager
                   
Main Purpose of Job:       We are currently looking for friendly and motivated individuals who can provide excellent customer service, to join our Estates and facilities team within BCM.  As a team we deliver a variety of services to the whole organisation across our sites. This position will be based at our Glengall St Headquarters. From here you will carry out a range of duties central to our team and all that we do.  We require people with a can-do attitude and will provide on-the-job training to support your development. Join us and you will be part of an organisation that brings real support and values others.

Key Duties and Responsibilities

• To be the first and main point of contact for users of the building.
• To be based at reception and maintain the phone system.
• To carry out routine administrative tasks when required.
• To perform basic admin tasks such as data entry & document management.
• Assist with scheduling appointments.
• To receive letters / parcels.
• To set up rooms for meetings.
• To report any defects to maintenance team.
• To add & remove electronic maintenance requests.
• To ensure adequate heating levels within Grosvenor House.
• Daily external check of grounds and litter pick
• To assist with the ordering of cleaning consumables.
• To operate the Fire Alarm System and report faults.
• To control the car park barrier, and door access control system.
• To control access by contractors.
• To carry our weekly/ monthly compliance checks eg. fire alarm.
• To record and report accidents.
• To ensure fire escape routes are kept clear.
• To work as a member of the Estates team and contribute to its overall effectiveness.
• To communicate in a prompt, courteous and efficient manner.
• To undertake other duties as required by your manager.

GENERAL TERMS AND CONDITIONS                

Duration:                   Permanent.

Hours:                        20 hours per week, as per rota.

Salary:                       10.52 per hour (or NMW for 23 years and younger)

Holidays:                   20 days per annum plus 12 Public holidays pro rata.

Probation Period:      Six months,

Pension:                    Employers contribution is 4%

Period of Notice:      Less than one months service = one week.
                                  One months service or more = one month.

Sick Scheme:            You will be eligible for Statutory Sick Pay (SSP) provided you meet certain qualifying conditions.

You will be given the opportunity at interview to discuss these and other matters.

PERSON SPECIFICATION
Qualifications
Essential

• Basic literacy and numeracy skills.
• Familiar with outlook, Word & excel.

Desirable

• Administrative experience

Knowledge & Experience

• Some customer service experience
•  Experience of responding to telephone queries
• Attention to detail

Skills

• Able to work with minimum supervision.
• Able to work as part of a team and maintain good relationships with colleagues.
• Ability to prioritise & plan.

Communication

• Clear and concise verbal communication skills.

Attributes

• ​​​​​​​Positive attitude to work.
• Flexible attitude to work
• To be committed & reliable
• Enjoy a variety of working tasks
• Inquisitive and enthusiastic
• A willingness to learn