Digital Services Co-ordinator

Employer Information

Moore Concrete




Since its formation in 1978, Moore Concrete Products Ltd has developed into a world class, quality focused, precast concrete manufacturer based outside Ballymena. The company is customer led, ensuring the continued evolution of our extensive product range, designed to meet the requirements of civil infrastructure, agriculture and building customers across the UK and Ireland.
We are currently recruiting for a Digital Services Co-Ordinator.

Company Benefits:
Working hours: Mon- Fri 40 hours per week
Flexible working hour and TOIL scheme
AXA Insurance Discount
30 days holidays
Pension Scheme
Private healthcare scheme
Cycle to work scheme
Company sick pay 

Purpose of Role:
We intend to implement a new ERP (Enterprise Resource Planning) system in the following year. This role will involve business process mapping, scoping, creating specifications, data cleansing, testing and training for the implementation of each phase to ensure the system is used to its full potential. The development of this system along with other systems within the business will provide a long term, full time role.

Objectives & Responsibilities:
The key responsibilities of the role include: –
Project manage the implementation of the ERP system
Facilitating discussions between the software provider and the various departments in Moore Concrete to scope requirements
Aligning business processes at Moore Concrete to best practice and use in discussions with software provider
Cleanse data from old system and assist in data migration
Create Bills of Manufacture for standard products for use within system
“Train the Trainer” – Receive training from the software provider and train Moore Concrete users
Ensure system communication plan is developed and implemented with the team, defining clear goals and areas of responsibility for all
Create workflows to automate Moore Concrete processes in system
Create Reporting and Dashboarding using Dataviews, Birst BI or Power BI
Ensure a smooth transition for “go-live” for various phases
Adherence to budget- ensure costs are monitored and kept within budget.
Collate innovative continuous improvement ideas on system – build minor configurations in-house and investigate viability and phasing for larger projects 
System Upgrades- Co-ordinate the upgrade of ERP system to next version when required.
Other Systems
Maintain, adjust, and extract data from existing systems– Sage 1000, Sales Logix CRM, QuikTrace (Bespoke Azure system for Shop Floor Tracking), PAMS, North Time & Data, Hilti On-Track
Provide training for existing systems to upskill staff
Provide Microsoft Excel Training for staff
Holiday cover for planning team
Any other duties, within reason and capability, as agreed through consultation with the Planning & Systems Manager.

Essential Criteria:
Strong IT skills including Microsoft programmes especially Excel
Logical Understanding of databases & tables within software
Problem solver
Driven individual with a helpful attitude and ability to be proactive
Excellent organisation good attention to detail
Have the ability to communicate professionally with Moore Concrete staff and suppliers
Willingness to contribute to the success of the company in this key role
Good time management, interpersonal skills, ability to work as part of a team.

Moore Concrete is an Investors in People Company and Equal Opportunities Employer


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