Deskside Support Engineer

Employer Information

Telefónica Tech




Telefónica Tech UK&I is an IT Solutions firm with several offices and Data Centres across the United Kingdom, and we are currently looking for an IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients, based at Canary Wharf, London. In the delivery of day-to-day support, where an incident cannot be diagnosed or resolved remotely, the on-site engineers will attend in-person to perform triage, diagnose, and resolve the incident or where support from a supplier is required, raise a ticket with the appropriate supplier as per the procedure for that supplier. On-site engineers will also escalate incidents to the offsite team where required and will assist with on-site diagnostic and resolution activity under the guidance of the offsite team as required.

  • Permanent
  • London
  • Closing date: Sunday 30 Apr 2023
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