Deputy Manager

Employer Information



T: DePaul ROI Office 00353 1453 7111/ NI Office 02890 647755


Depaul wishes to recruit to the following role:

Deputy Manager
Fixed-Term Contract
Salary €42,198 per annum
Full-Time, 35 hours per week
Across Dublin Services

1. Role
This role offers a fantastic opportunity to provide support to our organisation’s central services in Dublin. Depaul is a values-led organisation working with a number of services throughout Dublin and Belfast. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals.

2. Key Areas of Responsibility

  • Responsible for provision of staff support, supervision and training and manage staff performance through probation, JARS and supervision
  • To manage all service user processes (adequate key working, referral, resettlement etc.) through the team
  • To manage the staff rota and ensure adequate cover for project
  • In conjunction with the LMT and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams
  • Responsible together with the PGM and the LMT for ensuring the project operates as defined by the Health and Safety Statement.
  • Responsible for overseeing building maintenance and that repairs are attended to and ensure health & safety standards relating to the building are managed
  • Be involved in financial planning for project, manage the project budget with LMT, prepare monthly payroll and ensure cash procedures are followed
  • Develop/manage an operational and well-functioning staff team and ensure team meetings & case conferences are undertaken, run/ participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM)
  • Oversee the management and support of volunteers within the project
  • Facilitate the requirements of F&C team and liaise with project staff as required.
  • Participate in on-call rota.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

3. Person Requirements

  • 2 years’ experience working in the homelessness field, ideally in a direct access context
  • Experience of low threshold harm reduction services (desirable)
  • Understanding of the key issues relating to managing a residential setting
  • Ability to use initiative, apply sound decision making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations
  • Ability to manage service users with complex needs and challenging behaviours
  • Ability to ensure that Health and Safety procedures are adhered to
  • Ability to motivate staff in the provision of services to homeless people
  • Proficient use of IT required in role, including email in a professional capacity.
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