Concierge Services and Tower Blocks Manager

Please note that although this job advert is for a permanent post, offers for fixed term contracts may also be made from this file.

GRADE:  6

JOB PURPOSE:
The Concierge Services and Tower Blocks Manager will carry out duties necessary for the effective leadership, management and support of concierges and office-based staff involved in the delivery of services in our 9 multi-blocks in Mount Vernon and the New Lodge.

The post-holder will primarily work from an on-site office but will also be required at times to work within the Area Office as he/she will undertake other relevant duties for effective staff and office management and to provide support to Team Leaders in carrying out their roles.

The Concierge Services and Tower Blocks Manager will report directly to the Area Housing Manager on all aspects of the post.

​​​​​​​​​​​​​​​​​​​​​R​​​​​​​EQUIREMENTS:   
1. i) Possess a degree or equivalent Level 6 professional qualification and demonstrate at least 2 years’ relevant experience
OR
ii) Hold a BTEC or equivalent Level 5 qualification and demonstrate at least 3 years’ relevant experience
OR
iii) Can demonstrate equivalent continuing professional development of experiential learning and demonstrate at least 4 years’ relevant experience
Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.
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​​​​APPLICATION PROCESS
Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions.

Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number.  Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents.  The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders,  a copy can be made available on request.

LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD.  IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED.

It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.

The Housing Executive is an equal opportunities employer.  We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.