Casual Duty Officer

Employer Information

Armagh City, Banbridge & Craigavon Borough Council

E: hr@armaghbanbridgecraigavon.gov.uk

T: 0300 0300 900

W: https://www.armaghbanbridgecraigavon.gov.uk/

JOB PURPOSE:
The Market Place Theatre & Arts Centre is one of the Council’s flagship cultural venues. The venue has a 393-seat auditorium, 100-seat studio theatre, 2 exhibition spaces and a number of multi-purpose workshop rooms. The centre attracts over 50,000 people to performances and participative workshops each year.

As a Casual Duty Officer, a customer facing and focused position, you will act as a first point of contact for the venue, responding to customer enquiries by establishing facts and requirements and by providing high quality advice and information ensuring that the customer’s needs are met or they are signposted to the correct service area in an effective and courteous manner. You are responsible for implementing procedures to ensure the safety of customers, visitors and staff.

The post holder will require a high level of customer service, ability to deal with and resolve issues using personal and professional judgement, building relationships at all levels and promoting the profile of The Market Place Theatre and Arts Centre.

You will also be expected to demonstrate an understanding and personal commitment to the organisation’s vision, values and goals.

All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and mobile number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their e-mails including junk folders regularly. Correspondence will only be sent by post where an applicant has submitted a manual application form.

Recruiting Office
​​​​​​​Human Resources Section (Armagh Office)
Armagh City, Banbridge & Craigavon Borough Council
The Palace Demesne
Armagh
Co Armagh
BT60 4EL
Tel: 0300 0300 900 Ext: 61692

 

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