Employer Information

Belfast Central Mission


T: +44 (0)28 9024 1917


You will be the first point of contact for Copelands which could include: caller’s via phone; visitors to reception; liaising with the relatives of our residents (including “show around” when required)
Maintenance of electronic databases in respect of all records at Copelands
Maintenance of all manual filing systems relating to residents; staff etc
Completion of time sheets for staff and forwarding of same to Headquarters; contacting recruitment agencies in respect of staff cover when required
Completion of maintenance requests for Copelands and forwarding of same to headquarters
Diary Management: maintaining electronic diaries in relation to the daily activity of senior staff and management team
Issuing of forms to contractors who undertake maintenance / repair on site; receipt of completed forms and forward same to headquarters
Liaising with kitchen staff to assist in producing menus for different dining requirements
Care Home Portal: update the portal in respect of any apartment/bed vacancies within Copelands
Events: assist the management team in any promotional activity / events within Copelands to include mailing respective audience/ posters; organising donations etc
Purchase all stationery for Copelands
Provide reports on request relating to any aspect of activity within Copelands

Working with the management team, assist in purchasing birthday presents for Residents and liaise with the kitchen for purchase of food/cake for special occasions
Remittance Advice for resident’s payments for apartment/service and forward to headquarters
Oversee personal allowances (where necessary) for residents for such things as hairdressing
Podiatry; organise podiatrist; complete appointment cards; identify residents requiring the service
Newspapers: collect money for resident’s newspapers; pay newsagent and return papers to residents
Liaise with relatives: issue new assessment pack and receive completed forms; organise fobs for doors; set up accounts for residents
Maintenance of records relating to admissions and waiting lists:
Doctors: organise for/ deliver samples to doctor’s surgery
Christmas: arrange for the purchase of presents for residents/wrap for presenting
Allocations: contact interested parties on the waiting list in the event of availability of apartments/beds within Copelands 


We want Admin staff who are diligent and hardworking, who can use their initiative to see what needs done with a minimum of supervision. We want staff who will ensure our residents remain at the heart of everything we do.

2-years’ experience in undertaking a range of administration tasks to include:

Electronic Diary Management
Development & Maintenance of electronic databases
Maintenance of electronic & manual filing systems
Working knowledge of office equipment, such as printers and fax machine
Experience of liaising with a range of stakeholders/customers and being first point of contact

Terms and Conditions:                    
To work at BCM you must be willing to provide the following information:
Proof of right to work in Northern Ireland
Enhanced AccessNI Disclosure
Medical Questionnaire


  • Permanent
  • Copelands
  • Closing date: Thursday 08 Dec 2022
  • Salary: £19000
Apply for job