Accommodation & Community Support Worker

Employer Information

Simon Community


T: 028 9023 2882


Reports To: Project Manager/ Service Manager
Salary: Points 19-21, £19, 275 – £20,708 per annum.
Employee Benefits: Pension, Benenden Health, Health Shield, Death in Service Benefit, Generous Annual Leave Entitlement, Access to an extensive training calendar. 
Department: Homelessness Services 
Location: Ballymena 
Hours of Work: Rotational shift pattern (average 35 hours per week) including the requirement to work evenings, weekends and waking nights. Typically, the shift pattern is based on three 12.5 hour shifts (including breaks) per week.
Organisation Values: Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
Job Purpose: As part of a team provide effective 24-hour support to the clients accessing our services, i.e., hostels, family and remote support units.

Essential Criteria 

1. Ability to demonstrate the core values of the Simon Community to include the following:
* Non-Judgemental
* Supportive
* Trustworthy
* Dedicated
2. IT Skills – ability to use email, internet and databases to electronically record support work (within SCNI we use a client recording system called OSKA but previous use of this is not essential).

3. NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).

Desirable Criteria

1. Six months’ recent experience (either paid or voluntary) of directly supporting people with complex and multiple needs within a residential or community setting gained within the last three years. Complex needs include the following areas:
* Homelessness Prevention
* Substance Misuse
* Offending
* Mental Health
* Young People

2. Experience of identifying support needs, including client specific risks and putting plans in place to support those needs

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